Ms Farhana BegumE-Learning and Teaching Support OfficerEmail: farhanabegum@qmul.ac.ukTelephone: 020 7882 2984Room Number: Arts One, Room 2.37Office Hours: Monday to Friday, 10am-12.30pm & 1.30-4.00pmProfileProfileFarhana is the member of the Professional Services Team responsible for delivering technical advice and service on further use of QMPlus and other e-learning tools. Main Responsibilities: Responsible for the effective management of the Virtual Learning Environment – QMplus – with specific reference to the critical maintenance of the School’s landing pages for students, staff information zones, creating and reviewing the structure of UG module pages and online reading resources. Provide high quality, prompt and responsive second and third-line support for e-learning services (currently QMplus, Q-Review and Turnitin) to academic and professional staff at all levels as well as students, in the effective use of learning technologies. Assist academic staff with the use of the Q-Review lecture recording system, including editing multimedia recordings and oversee all Q-review processes including annual roll-over/opt outs. Testing e-learning applications. Deliver technological solutions and processes for supporting educational activities. Work with learning technologists and systems managers from the CAPD on technical issues relating to the operation of the VLE and other technologies and applications to support e-learning and ensure that important strategic developments are disseminated to appropriate staff members. Support the development of Online Learning in SPIR and advising academic staff on best practices, latest technology and future trends in e-learning. Research